How it works
From first contact to paperwork in order.
We explain the process before we start, handle the bureaucracy and always tell you what comes next.
Four stages
How we handle each case.
This is a summary. The exact procedures depend on the vehicle and where it comes from — we explain them for your case.
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Your request
Step 1: Tell us about your case
We find out about the vehicle, where it comes from and what you need. You don't need to know the technical terms.
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Our analysis
Step 2: Find out what is needed
We explain the documents, the steps and the quote for your case, before going ahead.
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Our follow-up
Step 3: We handle the process
We take care of the procedures included in the service and tell you when we need you.
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Official validation
Step 4: Documents in order
The process is completed once the competent authorities, such as IMT and the AT, have validated it.
Responsibilities
Who does what
No surprises: what is on your side, on ours and on the official authorities’ side.
On your side
- Buying the vehicle and paying the seller.
- Bringing the vehicle to Portugal, yourself or through a transport company of your choice.
- Gathering the documents the seller gave you and sending us what we ask for.
- Paying the taxes and official fees that apply to your case.
On Pormenor's side
- Analysing your case and telling you which documents are needed.
- Giving you a quote for our services and the other expected expenses.
- Preparing and following the procedures included in the service.
- Being directly available for your questions throughout the process.
On the authorities’ side
- IMT — type approval and registration plates.
- Inspection centres — inspection for registration.
- Tax and Customs Authority (AT) — vehicle declaration and tax.
- Registry Office (Conservatória) — registration of ownership.
Pormenor doesn't buy, sell, source or transport vehicles, and is not an official authority.
Before you contact us
Information that helps
None of this is required for a first conversation. If you don't know, just tell us.
- The vehicle's make, model and country of origin.
- The date of first registration.
- Where you are: not bought yet, already bought, or the car has already arrived.
- Which documents you got from the seller: registration document, invoice or bill of sale, COC.
You don't need to send documents at first contact. We ask for them later — only the ones needed.
Service
At our office or remotely
- At our office in Fafe: Rua José Ribeiro Vieira de Castro, 95, 4820-273 Fafe.
- By WhatsApp, phone or email, without travelling, for first contact and sending information.
- Some steps need the vehicle itself, such as the inspection. We explain what has to be done in person in your case.
Costs
What makes up the quote
Three different parts — and the tax estimate only covers the first.
Tax
Mainly ISV, paid once when the vehicle is legalised. It is assessed by the Tax and Customs Authority (AT).
You can estimate it in the calculator.
Fees and expenses
Inspection, type approval, plates and registration. They vary with the vehicle and the process.
We list them in the quote.
Pormenor's fees
Our work preparing and following the process.
Quote after looking at your case.
Does Pormenor import or sell cars?
No. Pormenor handles car legalisation and documents. Finding, buying, paying for and transporting the vehicle is up to you, or to whoever you choose.
If you are still deciding, we can help you understand which documents to ask the seller for and which legalisation costs to expect.
What information helps in the first contact?
Make and model, country of origin, date of first registration and where you are in the process (not bought yet, already bought, the car has arrived). If you have them, tell us which documents you received: foreign registration document, invoice or bill of sale, and COC.
You don't need everything to talk to us. If you don't know something, choose «I'm not sure».
Do I have to come to the office?
You can start by WhatsApp, phone or email and send us the vehicle details without travelling. Some steps require the vehicle itself, such as the inspection. We explain what has to be done in person in your case.
Does Pormenor guarantee approval?
Approvals and the issuing of documents are up to the competent authorities, such as IMT, the Tax and Customs Authority (AT), inspection centres and the Registry Office. Our job is to prepare and follow the procedures included in the service, so the process moves forward with the documents in order.
Contact
Shall we take care of your case?
Tell us what you have and what you need. We'll reply with the next steps and the quote.